| Privacy Policy >> |
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Advantor Systems Corporation is
committed to providing you with excellent
service. We respect each individual’s right to
privacy, and make every accommodation to ensure
that individual rights are protected. As a
security product and services provider, we
recognize that there are times when you will be
asked for information that is personal in
nature. In order to partake in activities with
our clients in the security industry, and in the
climate that we live, Infrasafe, Inc. has an
obligation to ensure, first and foremost, the we
have developed this Privacy Policy to inform you
about our privacy practices for the entire
Infrasafe, Inc. site (which covers
www.infrasafe.com).
With respect to personal information about
individuals located in European Union ("EU")
countries, Advantor Systems Corporation
also adheres to a self-regulatory program that
complies with the safe harbor privacy principals
set forth in the July 2000 agreement between the
EU and the United States Department of Commerce.
For more information about the Safe Harbor
Program, please go to
http://www.export.gov/safeharbor.
Advantor Systems Corporation may
periodically revise this Privacy Policy to
reflect changes in the law, technology or
industry initiatives. Therefore, customers
should review the principles periodically so
that they are up to date on our most current
policies and practices.
INFORMATION COLLECTION: Collection of
Personally Identifiable Information ("PII") by
Advantor Systems Corporation
Advantor Systems Corporation
collects personally identifiable information ("PII"
-- that is, information such as your full name,
email address, mailing address or telephone
number, and other identification) for the
purpose of providing both product and services
information and support. When we collect PII
from you it is because you are voluntarily
submitting the information to us in order to
participate in activities that protect the
infrastructure of your organization or the
organization with which you have dealings and/or
a relationship. Sensitive information (eg.
medical or health condition, racial or ethnic
origin) will not be used or transferred for
purposes inconsistent with the above unless the
information "owner-the person" expressly agrees
to such use or transfer.
Personal information may also be collected at
the request of Advantor Systems
Corporation. customers for the purpose
of marketing and sales. On those occasions, the
information “owner – the person” will be
notified about the sharing of information. At
that time, the information “owner – the person”
will have the option to have removed the
information collected for sales and marketing
purposes. On those occasions when we obtain PII
from a third party, we use only reputable
sources of such information.
The information managed by Advantor
Systems Corporation, will be collected
by Advantor Systems Corporation.
Unless the customer asks for additional
information pertaining to the physical and
information security practices, this information
will be held at a location selected by the
Advantor Systems Corporation Data
will be securely held at the Advantor
Systems Corporation site or at a
designated secure hosting location.
Cookies. Advantor Systems
Corporation may employ the use of
cookies, or other data designation and marking
devices to track the activity of customers’
property. Cookies are small bits of information
that the Internet sites operated by
Advantor Systems Corporation. place on
the hard drive of your computer. Cookies
remember information about activities on
Internet, FTP and other proprietary sites.
Tracking mechanism other than cookies will be
employed to ensure that firewalls are not
breached, and that other methods used for
information protection are not compromised.
Third party software may be bundled in the
protection package and is subject to the
scrutiny of our information security
professionals, at the employment of
Advantor Systems Corporation.
NOTICE: Advantor Systems Corporation if
requested, will provide its customers with the
complete methods employed to monitor information
regarding support, product and service issues.
It is then the sole responsibility to
communicate the security policies and procedures
of each individual organization to the
individuals that work for; work with; or
participate in activities with your
organization.
Sometimes we collect personally identifiable
information from customers and their associates
in manual format, such as in a registration or
subscription form. Providing detailed notice in
those situations often proves impractical, so
consumers will instead be provided with a short
notice that describes how to obtain the full
text of this Policy and other relevant
information from us.
Advantor Systems Corporation’s web site(s)
will list this policy for full
access and current updates. Advantor Systems
Corporation’s web site may be linked to
Internet sites operated by other companies; ASP
access points will contain only that information
that is relevant to the customers’ physical and
information security needs.
Some of these third party sites may be
co-branded with an Advantor Systems
Corporation logo, even though they are not
operated or maintained by Advantor Systems
Corporation.
USE: Advantor Systems Corporation’s
Use of PII
Advantor Systems Corporation will use
your PII in a manner that is consistent with
this Policy and only for the purpose for which
it is submitted, unless other uses are disclosed
at the time of collection and you allow us to
use your information in these other ways.
Advantor Systems Corporation may share
your PII with law enforcement and internal
security personnel should there be probable
cause for suspicion that security policies have
been violated. The first line of information
divulgence is to the internal customer security
officers. If a crime is committed against a
person, the customer’s organization, with a
breach in physical or information security
Advantor Systems Corporation assumes no
liability in sharing the information available
to Advantor Systems Corporation with its
client, and if deemed necessary, to
investigating law enforcement professionals.
Advantor Systems Corporation’s employees,
agents and contractors must have a legitimate
business reason to obtain access to your PII and
are thoroughly briefed on the confidentiality of
the information. Outside contractors or agents
who help us manage our information activities
(i.e., hosting services, administration,
fulfillment, and analyses) may only use PII to
provide Advantor Systems Corporation (and
thus, its customers) with a specific service and
not for any other purpose. Furthermore,
Advantor Systems Corporation will only
transfer PII to an outside agent or contractor
only if the outside agent or contractor confirms
that it provides the same level of protection
required by the safe harbor principles. In such
case, notice and choice will not be provided to
the "owner-the person" unless Advantor
Systems Corporation intends the outside
agent or contractor to use the PII for a purpose
incompatible with the purpose for which it was
collected. Notice and choice are provided to the
"owner-the person" if the PII is transferred to
a third party who is not an agent of Advantor
Systems Corporation.
If Advantor Systems Corporation obtains
PII from a third party, such as a business
partner, Advantor Systems Corporation’s
use of this information is governed by this
Policy. Advantor Systems Corporation will
log all personal data sourcing for each
individual piece of PII information.
Advantor Systems Corporation may be
required to disclose PII to comply with legal
requirements (such as a court order), to protect
the safety and security of our customers and our
employees, and for national security purposes.
SECURITY: Advantor Systems Corporation
protects the security of PII
Advantor Systems Corporation uses
reasonable administrative, technical, personnel
and physical measures to safeguard PII in its
possession against loss, theft and unauthorized
use, disclosure or modification. In addition,
Advantor Systems Corporation uses reasonable
methods to make sure that PII is accurate,
up-to-date and appropriately complete.
ACCESS: How to access, correct or delete your
PII
In most cases, Infrasafe, Inc. will
retain PII for ninety (90) days or less, unless
it is relevant to the day-to-day operation of
our customers’ organization. In the event PII is
retained for longer, Infrasafe, Inc. has
implemented a procedure for you to access,
correct or delete your PII.
To access your PII, an officer or Administrator
of your organization must contact your
Advantor Systems Corporation, Technical
Support Manager, either by e-mail with the word
"Privacy" in the subject line, or fax the
information to the contact number provided
(number), with a signature from your
organization’s Officer or organization’s
Administrator. Advantor Systems Corporation
will respond no later than fifteen (15) business
days from receipt of your request with a list of
the PII on file. There may be certain instances
when Advantor Systems Corporation may not
be able to provide or delete the PII, such as
when access would violate the privacy of another
individual, when law prohibits access, or when
the PII has been lawfully obtained from third
party sources.
In the event the PII on file is incorrect, you
may correct the PII by sending a written request
for correction to the Infrasafe Privacy
Administrator at Advantor Systems Corporation,
12612 Challenger Pkwy Ste 300 Orlando, FL 32826
that includes (1) all of the incorrect PII that
you wish to change, (2) the corrected PII and
(3) your signature authorizing such changes.
Advantor Systems Corporation will then
correct the PII in its database and send a
written confirmation to you within fifteen (15)
business days.
If for any reason you wish to stop all future
communications of information to and from
Advantor Systems Corporation, a formal,
written explanation must be submitted by an
Officer of your organization or Administrator,
and must be directed to the Advantor Systems
Corporation. Privacy Administrator at
Advantor Systems Corporation, 12612
Challenger Pkwy Ste 300 Orlando, FL 32826. The
termination of the relationship must be
specified with an effective date. Contact will
be made the next business day by your Infrasafe,
Inc. Account Representative, or by the
Advantor Systems Corporation Privacy
Administrator directly. You will receive written
confirmation of the termination of the
relationship, and a specific outline of
information transfer.
REMEDIES AND COMPLIANCE: How to contact
Infrasafe about privacy concerns
If you have concerns regarding this Privacy
Policy, your use of Advantor Systems
Corporation. products and ASP services,
physical hardware as it relates to data
collection and/or storage, or the safeguard of
PII, you may contact the following Advantor
Systems Corporation Privacy Administrator:
Privacy Administrator
407-926-6917
Last Modified March 3, 2005. |
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