|
GENERAL QUESTIONS |
|
Does Advantor have any
authorized Dealers or Distributors?
|
|
Where can I find
Advantor Contact Information? |
|
How can I apply for one
of Advantor’s open positions listed in
the Careers section? |
|
What does Advantor offer
for system maintenance? |
| |
|
ADVANTOR PRODUCT QUESTIONS |
|
Are Advantor products UL Listed? |
|
Where can I find Advantor
product documentation? |
|
What are the definitions
for Class I and II supervisions?
|
|
What class of line
supervision does the standard Infraguard panel utilize? |
|
What class of line
supervision does the SCIF
GUARD utilize? |
|
DCID 6/9 requires
128-bit or greater encryption for
communication in SCIF's. Does the
SCIF GUARD meet this
requirement? |
|
Who is independent
agency that certified the encryption and
is a copy of the certificate available?
|
|
Is the SCIF
GUARD compatible with my version of ASN?
|
|
What do I need
to be compatible with the
Infraguard Panel? |
|
Is there a
specification sheet available for
SCIF GUARD? |
|
DCID 6/9 requires that
intrusion detection equipment (IDE)
complies with UL 2050. Does this
equipment meet that requirement? |
|
I have an ASN 4.0
system. What do I need to upgrade to ASN
5.0? |
|
I have 7581UL3
hardware. Should I consider upgrading my
hardware also? |
| |
|
GENERAL QUESTIONS |
| |
|
Q: Does Advantor
have any authorized Dealers or
Distributors? |
|
A: No. Advantor is the sole
dealer and distributor of Advantor
products. |
| |
|
Q: Where can I
find Advantor Contact Information? |
|
A: Advantor Contact Information
can be found by
clicking here. |
| |
|
Q: How can I apply
for one of Advantor’s open positions
listed in the Careers section? |
|
A: Apply for open positions at
Advantor by sending your resume to
careers@advantor.com with the job
title in the subject line, mailing your
resume to Advantor Systems Corporation
Human Resources Department 12612
Challenger Pkwy Ste 300, Orlando, FL
32826 or faxing your resume to (407) 926
- 5151. |
| |
|
Q: What does Advantor offer
for system maintenance? |
|
A: Advantor offers a range of customized
solutions, from telephone support only to on-site
preventative maintenance, emergency service or
even full time system administration.
For more information regarding our
customizable maintenance plans, please
visit our
Service Plans page. Please
contact us
for more details and pricing options. |
|
|
|
ADVANTOR PRODUCT QUESTIONS |
| |
|
Q: Are Advantor products UL Listed? |
|
A: Advantor maintains several UL listings for our main products.
Fill out the Request Information form
or contact info@advantor.com to obtain copies. |
| |
|
Q: Where can I
find Advantor product documentation? |
|
A: Advantor product documentation
can be found by visiting the
Solutions section of the Advantor
website, selecting the system type on
the side bar, and navigating the product
pages linked at the bottom of the page
or by sending a request to
info@advantor.com. |
| |
|
Q: What are the
definitions for Class I and II line
supervisions? |
A: DCID 6/9 defines the classes
of line supervision as:
CLASS I:
Achieved through the use of DES or an
algorithm based on the cipher feedback
or cipher block chaining mode of
encryption. Certification by NIST or
another independent testing laboratory
is required.
CLASS II: Refers to systems in which the
transmission is based on pseudo random
generated or digital encoding using an
interrogation and response scheme
throughout the entire communication, or
UL Class AA line supervision. The signal
shall not repeat itself within a minimum
six month period, Class II security
shall be impervious to compromise using
resistance, voltage, current, or signal
substitution techniques. |
| |
|
Q: What class of
line supervision does the standard
Infraguard Base panel utilize? |
|
A: The Advantage plus Base panel
communicates with Advantage Suite for
Networks (ASN) using UL Class AA line
supervision. DCID 6/9 defines UL Class
AA line supervision as Class II line
supervision. |
| |
|
Q: What class of
line supervision does the SCIF
GUARD utilize? |
|
A: The SCIF GUARD utilizes the
more stringent Class I line supervision,
including AES 128-bit encryption as
required in DCID 6/9 & JAFAN 6/9. |
| |
|
Q: DCID 6/9
requires 128-bit or greater encryption
for communication in SCIF's. Does the
SCIF GUARD meet this
requirement? |
|
A: Yes. The SCIF GUARD system
utilizes NIST and FIPS approved 128-bit
AES encryption that meets the DCID 6/9
Class I line supervision requirements. |
|
|
| |
|
Q: Who is the
independent agency that certified the
encryption and is a copy of the
certificate available? |
|
A: The SCIF GUARD
delivers DES encryption key management
in accordance with ANSI x9.17 and is
certified by the National Institute of
Standard Technology (NIST) using the
Uniguard V-34 chip under certificate No.
79. A copy of the NIST certificate can
be found by clicking here. |
| |
|
Q: Is the
SCIF GUARD compatible with my
version of ASN? |
|
A: The current version of the
SCIF Guard system requires ASN 5.0 for
compatibility. Older Advantage Plus SCIF
Guard systems are compatible with all
versions of ASN, however the legacy
Advantage Plus SCIF Guard does not meet
current AES encryption requirements.
While these do not need to be replaced
in existing operational SCIFs, they
cannot be used in new installations. |
| |
|
Q: What do I need to be compatible
with the Infraguard Panel? |
|
A: ASN 5.0 for IDS or SF/Xi for Access Control only. |
| |
|
Q: Is there a
specification sheet available for the
SCIF GUARD? |
|
A: Yes, a copy of the
specification sheet for SCIF
GUARD is available in .pdf format by
clicking here. |
| |
|
Q: DCID 6/9
requires that intrusion detection
equipment (IDE) complies with UL 2050.
Does this equipment meet that
requirement? |
|
A: Yes, the SCIF Guard is capable
of meeting UL 2050 requirements. Note
that UL 2050 certificates are
site-specific and require a UL listed
monitoring station. For this reason, UL
2050 Certificates are required for
Contractor Operated Monitoring Stations
but are NOT REQUIRED for Government
operated monitoring stations (e.g.
Military Police Law Enforcement Desks)
to comply with DCID 6/9 requirements. |
| |
|
Q: I have an ASN 4.0 system.
What do I need to upgrade to ASN 5.0? |
|
A: Two types of upgrades are possible;
a hardware/software upgrade or a software
only upgrade. If your ASN 4.0 system is
operating on 7581UL3 or higher hardware,
then a software upgrade is possible. If
your system operates on 7581UL2 or earlier
hardware, then a hardware upgrade is also
needed. |
| |
|
Q: I have 7581UL3 hardware.
Should I consider upgrading my hardware also? |
|
A: Yes; this is worth considering so
that your hardware and software are "balanced".
Otherwise, you may need to upgrade or replace
your hardware sooner than would be necessary
(due to age or maintenance) resulting in an
overall greater cost than if both hardware and
software were replaced at the same time. |
|
|
